A community
built on trust and safety

Shipt was founded in 2014 with the mission of simplifying lives and serving our communities by always putting people first. We recognize that this comes with the responsibility to deliver convenience and freedom while protecting your trust and confidence.


Shopper handing off groceries to customer

Every order comes with peace of mind

As a platform that connects people to delivery of the things they need, it’s our priority to help members and shoppers feel safe and comfortable.


24/7 support

24/7 support

Our in-house Support Team is always ready to assist via phone, live chat, and email.

Drop off deliveries

Drop off deliveries

Contactless deliveries are now available to provide a safe and easy experience.

Phone number protection

Phone number protection

Your phone number always stays private while you’re communicating with shoppers.

Early delivery option

Early delivery option

Longer delivery windows are now available for shoppers and customers with flexible schedules.

Retailer support

Retailer support

We’ll keep you updated on changes and safety information from our trusted retailers.

More on our safety policies

Each shopper must successfully complete a background check before they start shopping with the Shipt platform.